We take your privacy seriously and treat all your personal information as confidential. This policy relates to your use of this site; the data you provide to us and our use of such data
Generally you can use our website without providing any personal information unless we ask you to provide personal data (such as name, address or email address), on a voluntary, non-compulsory basis. This data will not be disclosed to a third party without your express consent.
When you shop at this site, you may be asked to enter your personal information such as name, email address, billing address, delivery address, phone number, product identification and password. Basic personal details, including your name and email address, also ask you when you sign up to receive an email newsletter
We may ask for your date of birth (optional), which will be used to determine if you'd like to make changes to your account or request by phone
We do not store credit card data or debit card data
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
Disclosure to a third party
You may be contacted on your phone number to inform you of any updates regarding the status of your order or any announcement of our latest discounts and promotions
Our order details may be stored but for security reasons we can not by retrieved directly by us. However, this information can be accessed by logging into your account on the site. There you can view the details of your orders that have been made, those that are open and those that should be sent and managed your address details, details of your bank information and any prospectus you have subscribed to. Confidentiality with your account data so you do not make it available to an unauthorized third party. We can not take any responsibility for the misuse of passwords unless this is our fault.
SSL and Encryption Technology and payment data
Payments that you make through the Site will be processed by our agent. You must only submit to us or our Agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
How to Unsubscribe from our Email Newsletter?
You can unsubscribe from our newsletter at any moment. Since we want you to stay tuned with our fantastic offers, we suggest you to keep your newsletter subscription active.
The easiest way to unsubscribe is to click on the unsubscribe link you receive at the bottom of your daily newsletter, or send an email to
What are Cookies and what are they used for?
We also collect non-personally identifiable information passively using "cookies" and "action tags".
A cookie is a small text file that a website places in your PC, telephone or any other device, with information on your navigation in that website. The cookies are necessary to facilitate navigation and to make it friendlier and they do not damage your computer.
The information stored in the cookies of our website is used exclusively by us, with the exception of that of Google Analytics, which are used and managed by Google and by us for statistical aims, and the Payment Operation Analysis cookie, which is generated exclusively when a purchase is made, and it is analyzed by an external company with the objective of offering sufficient guarantees on the payment operations performed.
This website uses Google AdSense, a service from Google Inc. ("Google") for including advertisements. Google AdSense uses so called “web beacons”, which are invisible to you. Such “web beacons", are a web technology used to help track website usage information, such as how many times a specific page has been viewed.
The information generated by cookies and web beacons on this website (including your IP address) and the display of advertising formats can be passed from Google to contractors of Google. Google will not associate your IP address with any other data held by you.
You can also revoke the data generated by the cookie about your use of the website (including your IP address) at any time and the processing of these data by Google, by downloading and installing the available browser plug-in here.
Our website uses social plugins (“plugins”) provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo or the notice “Facebook Social Plugin”. For a full list of all social plugins and their appearance please see developers.facebook.com/plugins.
When you visit a page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about you having accessed the respective page of our website. For this purpose, the internet address of the visited site (your IP address included) is transferred to a USA-based Facebook server where the data are stored. This occurs even if you do not have a Facebook account or are not logged into Facebook at the time.
If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. The information can also be published on Facebook, and shown to your Facebook friends.
If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website. You can also block Facebook social Plugins by using add-ons for your browser, like the “Facebook Blocker”.
Shipping and replacement policy Frequently Asked Questions
Saturday - Thursday:
9 am - 12 pm & 4 pm - 10pm
4 pm - 9 pm