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Replacement policy

Replacement policy

Perfumes cannot be replaced or returned for health-related reasons except with the following conditions:

If the products arrives damaged to the client and the store must be notified within 2 days from the date of purchase.

Products must be returned in their original condition and with their original packaging within a period of 7 days from the date of purchase

The exchange value will be given in a form of a voucher to be used at Paris Avenues store.

The voucher will be issued no later than 10 working days.

In the event of replacing an undamaged product, the shipping value will be deducted from the product value, which is 30 riyals & that can be done by sending an email to the customer service or using the return form, a bill of lading will be sent to your mail within 7 working days with the instructions for the return process

Make-up, cosmetics and skin care are non-refundable and non-exchangeable